Text Chat Support Agent (Remote / Entry Level): As a vital link between our company and its customers, you will provide prompt, friendly, and accurate assistance through text-based communication. Your role involves resolving inquiries, troubleshooting issues, and ensuring customer satisfaction. With a focus on empathy and clarity, you will maintain a positive brand image while working collaboratively with a dynamic team. This remote position offers flexibility and growth opportunities, making it ideal for those eager to start their career in customer support.
This role involves providing exceptional customer service and support for a travel company by answering live chat messages on websites and social media platforms, such as Facebook Messenger. Responsibilities include assisting customers with travel inquiries, booking reservations, resolving issues, and providing information about travel packages and promotions. The role requires strong communication skills, the ability to multitask, and proficiency in using digital communication tools. The ideal candidate is detail-oriented, has a passion for travel, and can work independently in a remote environment.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.