Support Specialist I (EST/CT): As a vital member of our customer service team, you will engage with clients to resolve inquiries and provide exceptional support. Your role involves active listening, problem-solving, and delivering clear, concise solutions. You will manage multiple communication channels, ensuring a seamless experience for our customers. Adaptability and empathy are key as you navigate diverse situations. Join us to enhance customer satisfaction and contribute to a positive brand reputation.
This role involves providing exceptional customer service for a tourism company by answering live chat messages on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to engage with potential and current customers, addressing inquiries about travel packages, destinations, and itineraries, and resolving any issues or concerns. The role requires strong communication skills, the ability to multitask, and a passion for travel. Additionally, the position involves collaborating with the marketing team to provide feedback on customer interactions and trends, ensuring a seamless and positive experience for all clients.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.