Social Media Representative (Entry Level / Remote): Engage with customers across various social media platforms, providing timely and effective responses to inquiries and feedback. Monitor brand mentions, escalate issues as needed, and collaborate with team members to ensure a consistent brand voice. Stay updated on social media trends and tools to enhance customer interaction. Ideal candidates are proactive, tech-savvy, and possess excellent communication skills. This remote role offers flexibility and the opportunity to grow within a dynamic digital environment.
This role involves providing exceptional customer service for a makeup brand by answering live chat messages on websites and social media platforms. You will utilize tools like Facebook Messenger to engage with customers, address inquiries, offer product recommendations, and resolve issues. The role requires strong communication skills, a passion for makeup, and the ability to work independently in a remote setting. You will also collaborate with the marketing team to ensure consistent brand messaging and gather customer feedback to improve service and product offerings.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.