Social Media Live Chat Representative: Engage with customers in real-time through social media platforms, providing prompt and friendly assistance. Address inquiries, resolve issues, and ensure customer satisfaction while maintaining brand voice. Collaborate with team members to enhance service quality. No prior experience required; training provided. Must possess strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Work remotely with flexible hours, offering a perfect opportunity to start your career in customer support.
This role involves managing and responding to live chat messages for a yoga studio on various platforms, including the studio’s website and social media channels like Facebook Messenger. Responsibilities include providing prompt and accurate information about class schedules, instructors, and membership options, as well as addressing customer inquiries and concerns. The role requires excellent communication skills, a deep understanding of yoga practices, and the ability to utilize digital tools to enhance customer engagement and satisfaction. Additionally, the role may involve coordinating with the studio’s team to ensure seamless communication and support for online and in-person events.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.