Social Media Chatter: Engage with customers across various social media platforms, providing prompt and friendly responses to inquiries and feedback. Monitor brand mentions, escalate issues to appropriate teams, and maintain a positive online presence. Collaborate with team members to develop creative solutions and enhance customer satisfaction. No prior experience required; strong communication skills and a passion for social media are essential. Work remotely with flexible hours, gaining valuable experience in digital customer service and brand management.
This role involves managing and responding to live chat messages for a pizzeria on various platforms, including the business’s website and social media channels like Facebook Messenger. Responsibilities include promptly addressing customer inquiries, taking orders, providing menu information, handling complaints, and ensuring a positive customer experience. The role requires excellent communication skills, the ability to multitask, and familiarity with digital communication tools. Additionally, the role may involve coordinating with the kitchen and delivery teams to ensure accurate and timely order fulfillment.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.