Social Media Chat Support – Facebook (Fully Remote): Join our dynamic team as a Social Media Chat Support agent, where you’ll engage with customers on Facebook, providing prompt and friendly assistance. Your role involves addressing inquiries, resolving issues, and enhancing customer satisfaction through effective communication. Embrace the flexibility of remote work while contributing to a positive online experience. Ideal candidates are tech-savvy, empathetic, and possess excellent written communication skills. Be part of a supportive environment that values growth and innovation.
This role involves managing and responding to live chat messages for businesses on websites and social media platforms, utilizing tools like Facebook Messenger. The primary focus is on engaging with potential customers, answering inquiries, and providing information about products or services to drive sales. Responsibilities include maintaining a high level of customer service, identifying sales opportunities, and collaborating with the sales team to ensure seamless communication. The role requires excellent written communication skills, the ability to multitask, and a proactive approach to problem-solving. Familiarity with CRM systems and experience in a sales environment are advantageous.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.