Customer Engagement Specialist: As a Customer Engagement Specialist, you will be the first point of contact for our valued clients, providing exceptional support and guidance. Your role involves addressing inquiries, resolving issues, and ensuring a seamless customer experience. You will utilize your communication skills to build rapport and foster positive relationships. With a focus on empathy and efficiency, you will contribute to customer satisfaction and retention, while gaining valuable experience in a dynamic and supportive environment.
This role involves managing and responding to live chat messages for a home decor business on various platforms, including websites and social media channels like Facebook Messenger. Responsibilities include providing exceptional customer service, answering inquiries about products, assisting with order placements, and resolving any issues or complaints. The role requires strong communication skills, the ability to multitask, and familiarity with home decor trends. Additionally, the position involves using CRM tools to track customer interactions and feedback, ensuring a seamless and personalized customer experience.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.