Remote Social Media Help Specialist – Entry Level: As a dynamic and empathetic communicator, you will engage with customers across various social media platforms, providing timely and effective support. Your role involves addressing inquiries, resolving issues, and enhancing customer satisfaction. You will collaborate with internal teams to ensure consistent messaging and contribute to the development of social media strategies. This position requires strong problem-solving skills, adaptability, and a passion for delivering exceptional customer experiences in a fast-paced, remote environment.
This role involves providing exceptional customer service for a beauty brand by answering live chat messages on websites and social media platforms, utilizing tools like Facebook Messenger. Responsibilities include promptly responding to customer inquiries, offering product recommendations, resolving issues, and maintaining a positive brand image. The role requires strong communication skills, a passion for beauty products, and the ability to work independently in a remote setting. Additionally, the role may involve collaborating with the marketing team to provide feedback on customer trends and preferences.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.