Part-Time Customer Support Agent (Email/Chat): Join our dynamic team as a dedicated support agent, where you’ll engage with customers through email and chat, providing timely and effective solutions. Your role involves understanding customer needs, resolving inquiries, and ensuring satisfaction. With a focus on clear communication and empathy, you’ll be the friendly face of our brand. Ideal for those who thrive in fast-paced environments and are eager to learn and grow in customer service.
This role involves managing and responding to live chat messages for a pizzeria on various platforms, including the business’s website and social media channels like Facebook Messenger. Responsibilities include promptly addressing customer inquiries, taking orders, providing menu information, handling complaints, and ensuring a positive customer experience. The role requires excellent communication skills, the ability to multitask, and familiarity with digital communication tools. Additionally, the role may involve coordinating with the kitchen and delivery teams to ensure accurate and timely order fulfillment.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.