Online Customer Service Representative – Chat Support: As a vital link between our brand and customers, you’ll provide exceptional assistance through live chat. Your role involves swiftly addressing inquiries, resolving issues, and ensuring customer satisfaction. With a friendly demeanor and keen attention to detail, you’ll navigate various platforms to deliver accurate information. Embrace the opportunity to enhance customer experiences, build rapport, and contribute to a positive online presence. Join us in fostering seamless communication and elevating our service standards.
This role involves providing virtual support for handyman services by answering live chat messages on business websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to communicate with clients, scheduling appointments, offering basic troubleshooting advice, and coordinating with on-site technicians. The role requires excellent communication skills, the ability to multitask, and a strong understanding of handyman services to effectively assist customers and ensure their needs are met promptly and efficiently.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.