Online Chat Support Specialist (Remote / Entry Level / Part-Time): Deliver exceptional customer service by assisting clients through online chat. Address inquiries, resolve issues, and provide product information with a friendly and professional demeanor. Collaborate with team members to ensure customer satisfaction and maintain accurate records of interactions. Adapt to various communication styles and stay updated on company offerings. Ideal candidates are tech-savvy, possess strong written communication skills, and thrive in a fast-paced, remote environment. Flexible hours and growth opportunities available.
This role involves managing and responding to live chat messages for a bakery’s website and social media platforms, including Facebook Messenger. Responsibilities include engaging with customers to answer inquiries about products, taking orders, providing information on promotions, and resolving any issues. The role requires excellent communication skills, the ability to multitask, and familiarity with digital communication tools. Additionally, the role involves maintaining a positive brand image and ensuring customer satisfaction through timely and accurate responses.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.