Jr. Customer Service Rep: As a Jr. Customer Service Rep, you’ll be the friendly face of our company, assisting customers with inquiries and resolving issues efficiently. You’ll engage with clients via chat, ensuring a seamless experience by providing accurate information and empathetic support. Your role involves collaborating with team members to enhance service quality and maintaining detailed records of customer interactions. This entry-level position offers growth opportunities and the chance to develop valuable communication and problem-solving skills.
This role involves managing and responding to live chat messages for a florist business on various platforms, including the company’s website and social media channels like Facebook Messenger. Responsibilities include providing exceptional customer service by answering inquiries about floral arrangements, delivery options, and pricing. The role requires maintaining a friendly and professional tone, updating inventory information, and coordinating with the florist team to ensure accurate and timely responses. Additionally, the position involves utilizing CRM tools to track customer interactions and feedback, contributing to the overall customer experience strategy.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.