Inbound Chat Sales Representative: Engage with potential customers through live chat, providing exceptional service and support. Identify customer needs, offer tailored solutions, and drive sales by effectively communicating product benefits. Collaborate with team members to ensure seamless customer experiences. Maintain a positive, professional demeanor while handling multiple chats simultaneously. Utilize problem-solving skills to address inquiries and resolve issues promptly. Stay updated on product knowledge and industry trends to enhance customer interactions. Contribute to team goals and foster a customer-centric environment.
This role involves managing and responding to live chat messages for a yoga studio on various platforms, including the studio’s website and social media channels like Facebook Messenger. Responsibilities include providing prompt and accurate information about class schedules, instructors, and membership options, as well as addressing customer inquiries and concerns. The role requires excellent communication skills, a deep understanding of yoga practices, and the ability to utilize digital tools to enhance customer engagement and satisfaction. Additionally, the role may involve coordinating with the studio’s team to ensure seamless communication and support for online and in-person events.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.