Inbound Answering Service Operator: As an Inbound Answering Service Operator, you will be the first point of contact for customers, providing exceptional service by addressing inquiries and resolving issues efficiently. Your role involves managing incoming calls, emails, and chats, ensuring a seamless communication experience. With a focus on empathy and active listening, you will build rapport with customers, offering solutions and guidance. Join our dynamic team to enhance customer satisfaction and contribute to a positive brand image.
This role involves providing exceptional customer service for a tourism company by answering live chat messages on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to engage with potential and current customers, addressing inquiries about travel packages, destinations, and itineraries, and resolving any issues or concerns. The role requires strong communication skills, the ability to multitask, and a passion for travel. Additionally, the position involves collaborating with the marketing team to provide feedback on customer interactions and trends, ensuring a seamless and positive experience for all clients.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.