Head of Customer Service: As the first point of contact, you will engage with customers to resolve inquiries and provide exceptional support. Your role involves understanding customer needs, offering solutions, and ensuring satisfaction. You will collaborate with team members to enhance service quality and maintain a positive brand image. Strong communication skills, empathy, and a proactive approach are essential. Join us to make a difference in customer experiences and contribute to our company’s success.
This role involves managing and responding to live chat messages for fashion businesses on their websites and social media platforms, utilizing tools like Facebook Messenger. Responsibilities include providing exceptional customer service, assisting with product inquiries, offering styling advice, and resolving any issues promptly. The role requires staying updated on the latest fashion trends, maintaining a professional and engaging online presence, and collaborating with the marketing team to enhance customer experience. Strong communication skills, attention to detail, and the ability to work independently in a remote setting are essential.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.