Customer Service Representative (Remote / No Phone Call / Entry Level): Join our dynamic team as a Customer Service Representative, where you’ll engage with customers through chat, providing exceptional support and resolving inquiries efficiently. This entry-level role requires strong written communication skills, empathy, and a knack for problem-solving. You’ll work remotely, ensuring customer satisfaction without the need for phone calls. Embrace this opportunity to grow in a supportive environment, enhancing customer experiences and building lasting relationships.
This role involves providing exceptional customer service by answering live chat messages for library patrons on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to assist with inquiries, offering information about library services, helping with digital resource access, and resolving any issues patrons may encounter. The role requires strong communication skills, the ability to multitask, and a passion for helping others in a virtual environment.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.