Customer Service Rep – Chat Support (Work from Home): As a vital link between our company and its customers, you will provide exceptional support through live chat. Your role involves addressing inquiries, resolving issues, and ensuring customer satisfaction with empathy and efficiency. You will utilize problem-solving skills to navigate diverse situations, maintaining a positive and professional demeanor. This remote position offers flexibility, allowing you to work from the comfort of your home while contributing to a dynamic team dedicated to enhancing customer experiences.
This role involves managing and responding to live chat messages for a gym’s website and social media platforms, including Facebook Messenger. Responsibilities include providing timely and accurate information about gym services, membership options, class schedules, and promotions. The role requires excellent communication skills, the ability to multitask, and proficiency in using digital communication tools. Additionally, the role involves gathering customer feedback, assisting with troubleshooting issues, and collaborating with the gym’s team to enhance customer satisfaction and engagement.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.