Chat Support Assistant (Work from Home / Flexible Hours / No Experience Required): Join our dynamic team as a Chat Support Assistant, where your primary role is to engage with customers, providing prompt and friendly assistance. With flexible hours and the comfort of working from home, you’ll handle inquiries, resolve issues, and ensure customer satisfaction. No prior experience is needed; just bring your enthusiasm, excellent communication skills, and a willingness to learn. Be part of a supportive environment that values growth and innovation.
This role involves managing and responding to live chat messages for a florist business on various platforms, including the company’s website and social media channels like Facebook Messenger. Responsibilities include providing exceptional customer service by answering inquiries about floral arrangements, delivery options, and pricing. The role requires maintaining a friendly and professional tone, updating inventory information, and coordinating with the florist team to ensure accurate and timely responses. Additionally, the position involves utilizing CRM tools to track customer interactions and feedback, contributing to the overall customer experience strategy.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.