Live Chat Careers

Transit Customer Service Specialist I & II, Full-time (Customer Service Representative): Deliver exceptional support to transit users by addressing inquiries, resolving issues, and providing real-time assistance. Utilize communication skills to ensure customer satisfaction and enhance their experience. Collaborate with team members to maintain service standards and contribute to continuous improvement. Adapt to dynamic environments and … Read more

Call Center Representative: As a Call Center Representative, you’ll be the friendly voice connecting customers to solutions. Your role involves answering inquiries, resolving issues, and providing exceptional service with a smile. You’ll navigate systems efficiently, ensuring each interaction leaves a positive impression. With strong communication skills and a knack for problem-solving, you’ll turn challenges into … Read more

Work at Home Live Chat Support Representative (No Phone Calls, Entry Level): Join our dynamic team as a Live Chat Support Representative, where you’ll provide exceptional customer service through real-time online interactions. Engage with customers, resolve inquiries, and ensure satisfaction—all from the comfort of your home. This entry-level role requires strong communication skills, quick problem-solving … Read more

Customer Engagement Specialist: As a Customer Engagement Specialist, you will be the first point of contact for our valued clients, providing exceptional support and guidance. Your role involves addressing inquiries, resolving issues, and ensuring a seamless customer experience. You will utilize your communication skills to build rapport and foster positive relationships. With a focus on … Read more

Overnight Social Media Representative Live Chat – Remote / No Experience: Join our dynamic team as an Overnight Social Media Representative, where you’ll engage with customers through live chat, providing timely and effective support. No prior experience is required; we value enthusiasm and a willingness to learn. You’ll monitor social media channels, address inquiries, and … Read more

Customer Support Agent – Fully Remote (Immediate Start Available): Join our dynamic team as a Customer Support Agent, where you’ll be the friendly voice assisting customers with inquiries and resolving issues efficiently. Embrace the flexibility of working remotely while delivering exceptional service through chat. Your role involves understanding customer needs, providing accurate information, and ensuring … Read more

Customer Engagement Specialist – Entry Level (Remote / Online): As a vital part of our support team, you’ll connect with customers, addressing inquiries and resolving issues with empathy and efficiency. Your role involves active listening, clear communication, and providing solutions that enhance customer satisfaction. You’ll collaborate with team members to ensure seamless service, utilizing digital … Read more

Chat Support Assistant (Fully Remote / No Experience): Join our dynamic team as a Chat Support Assistant, where your primary role is to engage with customers, providing timely and effective solutions. With no prior experience required, you’ll receive comprehensive training to develop your communication skills. Work from the comfort of your home, handling inquiries, resolving … Read more

Client Retention Specialist (Part-Time): As a Client Retention Specialist, you’ll engage with customers to ensure their satisfaction and loyalty. You’ll address inquiries, resolve issues, and provide personalized solutions to enhance the client experience. Your role involves proactive communication, understanding client needs, and collaborating with internal teams to deliver exceptional service. With a focus on building … Read more

Chat Support Specialist: As a Chat Support Specialist, you’ll be the first point of contact for customers, providing prompt and friendly assistance through live chat. You’ll troubleshoot issues, answer inquiries, and ensure customer satisfaction by delivering accurate information. Your role involves multitasking, maintaining a positive attitude, and escalating complex issues to higher support levels when … Read more