Inbound Customer Service Agent

Inbound Customer Service Agent: As an empathetic problem-solver, you will be the first point of contact for customers seeking assistance. Your role involves actively listening, understanding concerns, and providing effective solutions to ensure customer satisfaction. You will manage inquiries through various communication channels, maintaining a positive and professional demeanor. Your ability to multitask and adapt in a fast-paced environment will be crucial. Join us to enhance customer experiences and build lasting relationships through exceptional service.

This role involves providing exceptional customer service and support for a real estate company by managing and responding to live chat messages on the company’s website and social media platforms, such as Facebook Messenger. Responsibilities include promptly addressing inquiries from potential buyers, sellers, and renters, providing information about property listings, scheduling virtual tours, and assisting with general questions about the real estate market. The role requires strong communication skills, the ability to multitask, and proficiency in using digital communication tools. Additionally, the role may involve collaborating with real estate agents to ensure accurate and timely information is provided to clients.

As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts. 

Rate: $35 per hour

Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills. 

Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before. 

Location: Remote work online worldwide (United States preferred).

Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.