Customer Success Advocate (Weekend Hours – Remote): Join our dynamic team as a Customer Success Advocate, where you’ll provide exceptional support to our valued clients during weekend hours. Engage with customers via chat, addressing inquiries and resolving issues with empathy and efficiency. Your role is pivotal in ensuring customer satisfaction and fostering long-term relationships. Ideal candidates are proactive, tech-savvy, and possess excellent communication skills. Embrace the flexibility of remote work while making a meaningful impact on customer experiences.
This role involves providing exceptional customer service for a beauty brand by answering live chat messages on websites and social media platforms, utilizing tools like Facebook Messenger. Responsibilities include promptly responding to customer inquiries, offering product recommendations, resolving issues, and maintaining a positive brand image. The role requires strong communication skills, a passion for beauty products, and the ability to work independently in a remote setting. Additionally, the role may involve collaborating with the marketing team to provide feedback on customer trends and preferences.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.