Customer Care Specialist: As a Customer Care Specialist, you’ll be the friendly voice our clients rely on. You’ll handle inquiries, resolve issues, and provide product information with empathy and efficiency. Your role is to ensure customer satisfaction by delivering prompt and accurate assistance. You’ll collaborate with team members to enhance service quality and contribute to a positive customer experience. Strong communication skills and a passion for helping others are essential in this dynamic, fast-paced environment.
This role involves providing exceptional customer service by answering live chat messages for a landscaping business on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to engage with potential and existing clients, addressing inquiries about landscaping services, scheduling appointments, and providing information on pricing and promotions. The role requires strong communication skills, the ability to multitask, and a proactive approach to resolving customer issues. Additionally, the position involves collaborating with the sales and operations teams to ensure seamless service delivery and maintaining up-to-date knowledge of the company’s offerings and industry trends.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.