Customer Care Embracer-Remote: As a Customer Care Embracer, you’ll be the friendly voice and empathetic ear for our valued clients. Your role involves addressing inquiries, resolving issues, and ensuring a seamless customer experience. With a focus on building relationships, you’ll provide timely support through various channels, maintaining a positive and professional demeanor. Your passion for helping others and keen problem-solving skills will drive customer satisfaction and loyalty, making you an integral part of our dynamic support team.
This role involves managing and responding to live chat messages for a nightclub’s website and social media platforms, such as Facebook Messenger. Responsibilities include engaging with potential and current patrons, providing information about events, promotions, and services, and addressing inquiries or concerns promptly. The role requires excellent communication skills, the ability to multitask, and familiarity with digital communication tools. Additionally, the position involves collaborating with the marketing team to ensure consistent messaging and gathering feedback to improve customer experience. Flexibility in working hours, including nights and weekends, is essential to align with the nightclub’s peak activity times.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.