Guest Service Agent: As a Guest Service Agent, you’ll be the friendly face and voice of our company, providing exceptional support to our valued customers. You’ll handle inquiries, resolve issues, and ensure a seamless experience for every guest. With a focus on empathy and efficiency, you’ll navigate various communication channels, offering personalized solutions and fostering positive relationships. Your role is crucial in maintaining our reputation for outstanding service, making each interaction memorable and ensuring guest satisfaction.
This role involves providing exceptional customer support for a FinTech company by answering live chat messages on websites and social media platforms using tools like Facebook Messenger. Responsibilities include promptly addressing customer inquiries, resolving issues, and providing information about financial products and services. The role requires strong communication skills, the ability to multitask, and a deep understanding of the company’s offerings. Additionally, the position involves collaborating with other team members to ensure a seamless customer experience and utilizing CRM software to track interactions and feedback.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.