Customer Service Representative – Phone and Chat

Customer Service Representative – Phone and Chat: As a dynamic entry-level Customer Service Representative, you’ll engage with customers via phone and chat, providing exceptional support and resolving inquiries with efficiency and empathy. Your role involves understanding customer needs, offering solutions, and ensuring satisfaction. You’ll collaborate with team members, utilize problem-solving skills, and maintain a positive attitude. This position offers an opportunity to develop communication skills and grow within a supportive environment, making a meaningful impact on customer experiences.

This role involves managing and responding to live chat messages for cryptocurrency businesses on websites and social media platforms. You will utilize tools like Facebook Messenger to engage with customers, provide real-time support, and address inquiries related to cryptocurrency products and services. Responsibilities include maintaining a high level of customer satisfaction, staying updated on the latest cryptocurrency trends, and collaborating with internal teams to ensure accurate information is provided. The ideal candidate should have strong communication skills, a passion for cryptocurrency, and the ability to work independently in a remote setting.

As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts. 

Rate: $35 per hour

Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills. 

Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before. 

Location: Remote work online worldwide (United States preferred).

Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.