Reservation Agent: As a Reservation Agent, you’ll be the first point of contact for customers seeking to book services. Your role involves efficiently managing inquiries, providing accurate information, and ensuring seamless reservation experiences. You’ll utilize your excellent communication skills to address customer needs, resolve issues, and maintain a positive company image. With a focus on detail and customer satisfaction, you’ll contribute to a smooth booking process, enhancing customer loyalty and supporting the company’s growth objectives.
This role involves providing exceptional customer service for a hotel by answering live chat messages on the hotel’s website and social media platforms, such as Facebook Messenger. Responsibilities include promptly responding to guest inquiries, assisting with booking reservations, addressing concerns, and providing information about hotel amenities and services. The role requires excellent communication skills, the ability to multitask, and proficiency in using digital communication tools. The ideal candidate will be detail-oriented, customer-focused, and able to work independently in a remote setting.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.