Remote Chat Support Specialist: Join our dynamic team as a Remote Chat Support Specialist, where you’ll provide exceptional customer service through engaging online interactions. No prior experience is needed; we value your enthusiasm and willingness to learn. You’ll assist customers by answering inquiries, resolving issues, and ensuring a seamless experience, all without the need for phone calls. Embrace this opportunity to grow in a supportive environment, enhance your communication skills, and make a meaningful impact from the comfort of your home.
This role involves managing and responding to live chat messages for ecommerce businesses on their websites and social media platforms, utilizing tools like Facebook Messenger. Responsibilities include providing prompt and accurate customer support, addressing inquiries about products, processing orders, and resolving issues. The role requires excellent communication skills, the ability to multitask, and familiarity with ecommerce platforms. Additionally, the role involves collaborating with other team members to ensure a seamless customer experience and maintaining up-to-date knowledge of the company’s products and services.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.