Client Service Specialist: As a Client Service Specialist, you will be the friendly face and voice of our company, providing exceptional support to our valued clients. Your role involves addressing inquiries, resolving issues, and ensuring a seamless customer experience. With a focus on empathy and efficiency, you’ll build strong relationships and contribute to client satisfaction. This entry-level position offers opportunities for growth and development in a dynamic environment, where your communication skills and problem-solving abilities will shine.
This role involves managing and responding to live chat messages for a catering business on various platforms, including websites and social media channels like Facebook Messenger. Responsibilities include engaging with potential and existing clients, answering inquiries about catering services, menu options, pricing, and availability. The role requires maintaining a high level of customer service, utilizing CRM tools to track interactions, and collaborating with the catering team to ensure accurate information is provided. Additionally, the role involves identifying sales opportunities, scheduling consultations, and providing feedback to improve customer engagement strategies.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.