Customer Engagement Specialist (Remote / Entry Level): As a vital link between our brand and customers, you’ll provide exceptional support through chat, ensuring inquiries are resolved efficiently. Your role involves understanding customer needs, offering solutions, and enhancing satisfaction. With a focus on clear communication and empathy, you’ll build lasting relationships and contribute to a positive customer experience. This remote position offers flexibility and growth opportunities, perfect for those passionate about delivering outstanding service in a dynamic, digital environment.
This role involves providing exceptional customer support by answering live chat messages for cleaning businesses on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to engage with customers, addressing inquiries, scheduling cleaning appointments, and resolving any issues promptly. The role requires strong communication skills, the ability to multitask, and a customer-focused mindset to ensure a positive experience for all clients. Additionally, the role may involve maintaining records of customer interactions and feedback to help improve service quality.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.