Mobile Customer Support Specialist – Live Chat: Deliver exceptional customer service by engaging with users through live chat. Address inquiries, troubleshoot issues, and provide solutions promptly. Maintain a friendly and professional demeanor while ensuring customer satisfaction. Collaborate with team members to enhance service quality and share insights. Stay updated on product knowledge to offer accurate assistance. Adapt to a fast-paced environment and manage multiple conversations efficiently. Contribute to a positive brand image by fostering trust and reliability in every interaction.
This role involves providing exceptional customer service by answering live chat messages for a landscaping business on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to engage with potential and existing clients, addressing inquiries about landscaping services, scheduling appointments, and providing information on pricing and promotions. The role requires strong communication skills, the ability to multitask, and a proactive approach to resolving customer issues. Additionally, the position involves collaborating with the sales and operations teams to ensure seamless service delivery and maintaining up-to-date knowledge of the company’s offerings and industry trends.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.