Entry-Level Customer Chat Support Representative: As a vital link between our company and its customers, you will provide exceptional service through real-time chat interactions. Your role involves addressing inquiries, resolving issues, and ensuring customer satisfaction with empathy and efficiency. You’ll collaborate with team members to enhance service quality and contribute to a positive customer experience. This position offers an opportunity to develop communication skills and gain valuable insights into customer service dynamics in a supportive and dynamic environment.
This role involves providing exceptional customer service by answering live chat messages for a pest control business on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to engage with customers, addressing inquiries about pest control services, scheduling appointments, and providing information on pest prevention tips. The role requires strong communication skills, the ability to multitask, and a proactive approach to resolving customer issues. Additionally, the role involves maintaining accurate records of customer interactions and feedback to improve service delivery.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.