Entry-Level Customer Service Specialist (Remote, No Phone Calling): Join our dynamic team as a Customer Service Specialist, where you’ll engage with customers through chat to provide exceptional support. Your role involves addressing inquiries, resolving issues, and ensuring customer satisfaction, all while working remotely. You’ll utilize your communication skills to deliver prompt and accurate assistance, fostering positive relationships. This position offers a unique opportunity to develop your problem-solving abilities in a supportive, collaborative environment without the need for phone interactions.
This role involves managing and responding to live chat messages for gardening businesses on websites and social media platforms. You will utilize tools like Facebook Messenger to engage with customers, answer inquiries about gardening products and services, provide expert advice on plant care, and assist with order processing. Additionally, you will gather customer feedback, report on common issues, and collaborate with the marketing team to enhance customer satisfaction and drive sales. This remote position requires excellent communication skills, a passion for gardening, and the ability to work independently.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.