Social Media Virtual Assistant: As a Social Media Virtual Assistant, you’ll engage with customers across various platforms, providing prompt and friendly support. You’ll manage inquiries, resolve issues, and maintain a positive online presence. Your role involves monitoring social media channels, crafting responses, and collaborating with the team to enhance customer satisfaction. With excellent communication skills and a passion for social media, you’ll ensure seamless interactions, fostering brand loyalty and driving engagement in a dynamic digital environment.
This role involves providing exceptional customer service as a Remote Receptionist by managing and responding to live chat messages for businesses on their websites and social media platforms. You will utilize tools like Facebook Messenger to engage with customers, answer inquiries, and provide information in a timely and professional manner. Responsibilities include scheduling appointments, directing messages to appropriate departments, and maintaining accurate records of customer interactions. The ideal candidate is highly organized, possesses excellent communication skills, and is comfortable working independently in a virtual environment.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.