Service Express Agent: As a Service Express Agent, you’ll be the friendly voice connecting customers to solutions. Your role involves swiftly addressing inquiries, resolving issues, and ensuring a seamless experience. With a focus on empathy and efficiency, you’ll guide customers through their journey, providing support via chat. Your ability to multitask and adapt will shine as you collaborate with team members to enhance service quality. Join us in creating positive interactions and building lasting customer relationships.
This role involves providing exceptional customer support for a FinTech company by answering live chat messages on websites and social media platforms using tools like Facebook Messenger. Responsibilities include promptly addressing customer inquiries, resolving issues, and providing information about financial products and services. The role requires strong communication skills, the ability to multitask, and a deep understanding of the company’s offerings. Additionally, the position involves collaborating with other team members to ensure a seamless customer experience and utilizing CRM software to track interactions and feedback.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.