Customer Support Specialist: As a dedicated Customer Support Specialist, you will be the friendly face and voice of our company, assisting customers with inquiries and resolving issues efficiently. Your role involves active listening, empathetic communication, and providing accurate information to ensure customer satisfaction. You’ll collaborate with team members to enhance service quality and contribute to a positive customer experience. This entry-level position offers growth opportunities and the chance to develop valuable skills in a dynamic environment.
This role involves managing and responding to live chat messages for sports-related businesses on their websites and social media platforms, utilizing tools like Facebook Messenger. Responsibilities include engaging with fans, providing real-time updates on games and events, answering inquiries about sports merchandise, and resolving customer issues. The role requires excellent communication skills, a passion for sports, and the ability to work independently in a remote setting. Additionally, the role may involve coordinating with marketing teams to enhance fan engagement and using analytics tools to track interaction metrics.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.