Customer Service Coordinator: As a Customer Service Coordinator, you will be the friendly face and voice of our company, assisting customers with inquiries, resolving issues, and ensuring a seamless experience. Your role involves managing communication channels, providing timely responses, and collaborating with team members to enhance customer satisfaction. With a focus on empathy and efficiency, you will help build lasting relationships and contribute to our reputation for exceptional service. Join us to make a difference in every customer interaction.
This role involves managing and responding to live chat messages for a laundry service business on various platforms, including the company’s website and social media channels like Facebook Messenger. Responsibilities include providing prompt and courteous customer support, addressing inquiries about services, pricing, and scheduling, and resolving any issues or complaints. The role requires excellent communication skills, the ability to multitask, and proficiency in using digital communication tools. Additionally, the role may involve coordinating with the operations team to ensure customer requests are fulfilled efficiently.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.