Library Communications Specialist – Remote

Library Communications Specialist – Remote: As a Library Communications Specialist, you’ll engage with patrons through digital platforms, providing timely assistance and fostering a welcoming virtual environment. Your role involves addressing inquiries, guiding users through resources, and promoting library services. You’ll collaborate with team members to enhance user experience and ensure seamless communication. With a passion for literacy and technology, you’ll contribute to the library’s mission of accessibility and knowledge sharing, all from the comfort of your home.

This role involves providing exceptional customer support by answering live chat messages for cleaning businesses on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to engage with customers, addressing inquiries, scheduling cleaning appointments, and resolving any issues promptly. The role requires strong communication skills, the ability to multitask, and a customer-focused mindset to ensure a positive experience for all clients. Additionally, the role may involve maintaining records of customer interactions and feedback to help improve service quality.

As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts. 

Rate: $35 per hour

Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills. 

Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before. 

Location: Remote work online worldwide (United States preferred).

Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.