Remote Customer Service Representative: As a vital link between our company and its customers, you will provide exceptional support through various digital channels. Your role involves addressing inquiries, resolving issues, and ensuring customer satisfaction with empathy and efficiency. You’ll collaborate with team members to enhance service quality and contribute to a positive customer experience. Strong communication skills, adaptability, and a passion for helping others are essential. Join us to make a meaningful impact from the comfort of your home.
This role involves providing exceptional customer service by answering live chat messages for library patrons on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to assist with inquiries, offering information about library services, helping with digital resource access, and resolving any issues patrons may encounter. The role requires strong communication skills, the ability to multitask, and a passion for helping others in a virtual environment.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.