Remote Call Center Residential Customer Service Rep: Deliver exceptional customer service by addressing inquiries and resolving issues for residential clients via phone and chat. Maintain a positive, empathetic, and professional attitude while ensuring customer satisfaction. Efficiently manage multiple tasks, including data entry and updating customer records. Collaborate with team members to improve service processes. Adapt to evolving company policies and procedures. Ideal candidates possess strong communication skills, a problem-solving mindset, and the ability to work independently in a remote environment.
This role involves providing exceptional customer service by answering live chat messages for a landscaping business on websites and social media platforms. Responsibilities include utilizing tools like Facebook Messenger to engage with potential and existing clients, addressing inquiries about landscaping services, scheduling appointments, and providing information on pricing and promotions. The role requires strong communication skills, the ability to multitask, and a proactive approach to resolving customer issues. Additionally, the position involves collaborating with the sales and operations teams to ensure seamless service delivery and maintaining up-to-date knowledge of the company’s offerings and industry trends.
As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Rate: $35 per hour
Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills.
Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before.
Location: Remote work online worldwide (United States preferred).
Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.